Quality charter

Practical information

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As part of its policy of continuous improvement in service quality, the Edeis Group's airports are committed to the performance of services dedicated to business and private aviation companies.

According to Edeis, a privileged stopover is based on the following fundamental principles: the performance of the organization of operations, the involvement of employees on the ground, the assurance of responsiveness to customer requests and the ability to go beyond the simple provision of service thanks to real added value.

The Edeis Group's service quality commitments, dedicated to business and private aviation, are based on 4 objectives:

Maintain the flexibility of Operations services at each airport;

Ensure the ongoing performance of our teams;

Guarantee customer information through efficient communication relays;

Exceed customer expectations with high value-added services.